Sick on Vacation in Cancun? Doctor Arrives at Your Hotel in Under 1 Hour from $99 USD

House calls across Cancun, Playa del Carmen, Tulum, and the Riviera Maya.

No waiting rooms or taxis
Physical exams + prescriptions delivered
Multilingual doctors who understand tourists

Can't wait? Telemedicine from $49 USD.

Trusted by Travelers Across Cancún and the Riviera Maya

An excellent doctor; the care provided during telemedicine was clear and precise. Highly recommended.

After my shoulder surgery I needed antibiotic injections. Dr. Oscar to the rescue once again! He was kind enough to add me to his already busy schedule to come to my home & administer the medication nightly for five days.

Highly recommend Dr. Oscar! We were so worried about being overcharged or not knowing where to go. When you're traveling, so many things run through your mind and getting sick in a different country makes it even more stressful. He provided me with a digital doctor's note, and what I appreciated most was how much he genuinely cared about understanding how I was feeling. As soon as I started the medication he prescribed, I felt so much better.

Super responsive and efficient. Also followed up in the following day to find out how I was doing. This was way easier than I had expected!His friendly composure & joy in helping others is what is needed in this world. I highly recommend The Vacation Doctor!

Highly recommended! Very professional service, and a friendly bedside manner. Thank you, doctor!

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Some of The Conditions The Vacation Doctor Can Help You With

Treated through house calls across the Riviera Maya or telemedicine consultations anywhere in Mexico.

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FAQs

Have questions? If you don't see yours below, reach out and we'll be happy to help.

How long does it take to get my online consultation?

Telemedicine consultations are conducted within a maximum of 20 minutes after your request. Once connected, your telemedicine doctor will evaluate your symptoms, provide a diagnosis, and send prescriptions directly to a local pharmacy if needed.

How long does it take for a doctor to arrive at my home?

The average arrival time is approximately 1 hour, depending on the location within Cancun and the Riviera Maya.

Do you only serve tourists or also local residents?

We serve both tourists and local residents in Cancun and the Riviera Maya.

Can you prescribe controlled medications via telemedicine?

No. By regulation, we do not prescribe controlled medications via teleconsultation. We can recommend other safe and effective treatments.

Do you sell medications directly?

We do not sell medications. However, we can help you obtain them by calling national chain pharmacies to arrange for delivery to the patient’s hotel or home.

In what languages do you offer your services?

We offer care in Spanish, English, and Portuguese.

Do you treat serious medical emergencies?

In serious cases, we recommend going directly to a hospital. Our service is designed for common conditions and mild to moderate emergencies, such as traveler’s diarrhea, food poisoning, heat stroke, respiratory infections, ear infections, or minor injuries.

⁠Do you accept international health insurance?

Yes, but on a reimbursement basis. We issue a certified medical note so that the patient can subsequently process the reimbursement with their insurer.

How much does a consultation cost?

Online teleconsultation: $49 USD

Home consultation in Cancun: $99 USD
(Home consultations in Riviera Maya subject to availability and location).

What if I need lab or imaging tests?

We can refer you to a nearby diagnostic center so you can get the necessary tests done quickly and reliably.

How It Works

Get top medical attention fast in 3 easy steps

1. Fill Our Form

2. Choose between a telemedicine consultation or an in-person house call, depending on your situation

3. Experience The Vacation Doctor

Travel Health Mexico

A fever, strange spots on your skin, or the awful stomach upset often called “Montezuma’s revenge” can quickly destroy what you hoped would be a perfect trip.

Mexico has very good medical care available, and it’s usually much cheaper than in the United States, but it can be confusing to deal with the health system when you’re not from there.

This is where we can help. We’ve gathered useful health advice for travelers, based on what actual patients have said, the advice of doctors who live in Mexico, and what we’ve learned from being in popular places such as Cancun, Puerto Vallarta, Tulum and others.

This will be your guide to staying healthy in Mexico, covering what to do to get ready before you go, and what to do if you feel sick during your vacation.

Whether you need a telemedicine consultation from your hotel room or a house call doctor who comes to you, getting care in Mexico doesn’t have to be complicated.